Spain (Peninsula) :
Free Shipping 3-4 days for orders over €100
Shipping 3-4 days: €5
Spain (Balearic Islands) :
Free Shipping 3-4 days for orders from €150
Shipping 3-4 days: €15
Spain (Canary Islands Ceuta and Melilla) :
Free Shipping 3-4 days for orders over €200
Shipping 3-4 days: €25
Rest of Europe :
Free Shipping 7-11 days for orders from €150
Shipping 7-11 days: €15
USA Shipping 7-11 days: €25
Canada Shipping 7-11 days: €30
Latin America Shipping 7-11 days: €35
Asia, Israel, Japan and Oceania Shipping 7-11 days: €30
Africa Shipping 7-11 days: €35
For Daniel Chong Spain SL. It is very important that all our customers are satisfied with their orders. If for any reason the purchase does not satisfy you or you have changed your mind, you have the option to return it (only in online orders, for purchases in physical stores only exchanges for other items are allowed) within 15 days after the purchase and you will get the full refund of your money except the direct cost of returning the products that is borne by the customer.
For us to accept the return, all merchandise must be in perfect condition, in addition to being accompanied by the original receipt. Refunds will be made in the same payment method selected at the time of purchase.
If you want to return an item sent by Daniel Chong Spain SL , these returns are made exclusively by our carrier and we will be the ones to contact them so that they can come to your address to pick up the return package.
How do I make my return?
- Contact us within 15 days of receiving your order.
- Provide us with the order number and receipt.
- Pack the order and close it, you must indicate our data: Daniel Chong Spain SL, Calle del Amparo 39, local. 28012 Madrid. Tel. 910402340.
- Explain the reason for the return, so that the store team can better understand why you want to return this product.
All our products are made with recycled cotton upholstery fabrics or fabrics obtained from recycled PET bottles in the case of waterproof items.
We also use pieces of vegetable tanned leather, so we do not recommend washing them in washing machines or dryers.
You can use upholstery cleaning products such as sofas, or soap and water with a delicate brush or damp cloth. We recommend hand washing.
DO NOT USE DRYER
DO NOT BLEACH
DO NOT USE AN IRON
We use fabrics made from recycled garments, from which the cotton fiber is extracted again, thus closing the cycle of a garment, preventing the creation of excess textile waste, thus reducing the load on landfills and incinerators, in addition to the reduction in dependence on virgin raw materials, chemicals, water, energy consumption and CO2 emissions.
Another star material of the fabrics we use is made from recycled plastic bottles. In addition to being 100% recycled and sustainable, this material helps to give resistance to our fabrics, thus contributing to the durability of our backpacks and bags, achieving waterproof and sustainable products.
We offer upholstery fabrics, vegan leathers and vegetable tanned cowhides. Since our fabrics are made from recycled materials, this allows us to collaborate with the industry. Starting from these materials, we offer to be able to combine them at ease in our atelier, from where we make all the combinations that we then make in our workshops.